Terms.

These terms cover the Found and Bookable service sold by The Third Visitor, operated by Dennis R. in Orange County, California ("we", "us"). By paying a setup fee or a monthly subscription you agree to them. Questions go to hello@thirdvisitor.com.

What we do

We check what ChatGPT, Google AI Mode and Perplexity say when customers ask about businesses like yours in your area. We then correct and complete what those assistants read about you (your Google Business Profile, the directories they cite, and pages and structured data on your website), test your online booking path, and send you a one-page report each month.

What we do not promise

We cannot promise a ranking, a placement in any assistant's answer, or a number of new customers. The assistants decide what they say, and their answers change from one day to the next. We promise that you will see where you stand every month, that the facts the assistants read about you will be accurate, and that your booking path works when a customer clicks.

Prices and billing

• Free check: no charge and no obligation.
• Setup: $950 for clients who start by 31 December 2026, then $1,500. Paid in full before work starts.
• Found and Bookable: $750 a month.
• Plus: $1,200 a month.

Monthly plans are billed in advance by card through Stripe on the same date each month. Prices are in US dollars. We will give you at least 30 days' notice by email before any price change.

Minimum term and cancellation

Monthly plans have a 3-month minimum, then continue month to month. After the third paid month you can cancel at any time by emailing hello@thirdvisitor.com. Cancellation takes effect at the end of the month you have already paid for, and you will not be charged again.

Refunds

• Setup fee: refunded in full if you ask before your intake call. Once the intake call has taken place and work has started, the setup fee is not refundable.
• Monthly fees: not refunded for a month already started. If we fail to deliver that month's report, we will refund that month in full.
• Mistakes: if you are charged in error, we refund the charge in full.

Refunds go back to the card you paid with, usually within 5 to 10 business days.

What we need from you

• Manager access to your Google Business Profile, access to your website or your web person's contact, and a login that can see your booking system's settings.
• Accurate facts about your business: providers, services, prices, hours and insurance.
• Approval or changes within 5 business days when we send something for review.

Your approval and your content

Nothing is published under your business's name without your approval. Pages, text and structured data we create for you are yours once paid for, and stay yours if you cancel. We will remove our access to your accounts when the service ends.

How we work

We never write or pay for reviews, pose as a customer, or submit a real booking or form on your live systems. Testing of your booking path stops at the calendar.

Liability

Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim. We are not responsible for decisions made by AI assistants, search engines, directories or booking providers, which we do not control.

Changes to these terms

If we change these terms we will update the date above and email active clients at least 30 days before the change applies to them.